Health & Medical · Retail Pharmacy

H-E-B Pharmacy

500 W Canyon Ridge Dr, Austin, Texas, 78753

Google Maps Updated: 20 May 2026
Authenticity Score: 83/100
About

This H-E-B Pharmacy is a busy, high-traffic location that receives mixed reviews. Many customers appreciate the convenience and the friendly, efficient service, while others report significant issues with disorganization, long wait times, and poor communication. It is a reliable choice for many, but be prepared for potential delays during peak hours.

Our Review Process
20
Most Relevant
13
Newest
18
Highest rating
20
Lowest rating

We analyze 71 public reviews for H-E-B Pharmacy using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 60/100
Pro Tip

Use the H-E-B app for refills and notifications to save time and avoid unnecessary trips.

H-E-B App
Retail Convenience
Pros & Cons

✓ What Works Well

  • Convenient location
  • Friendly and efficient staff (some)
  • Good for quick essentials

✗ Areas to Improve

  • Long wait times
  • Disorganized pharmacy
  • Communication issues
Frequently Asked Questions
  • Why is the line so long?
  • Do you have my meds in stock?
  • Are your hours accurate?
User Feedback

Busy, but the staff is great.

Wait times can be frustrating.

Convenient, but service needs improvement.