Health & Medical · Pharmacy

H-E-B Pharmacy

3002 S 31st St, Temple, Texas, 76502

Google Maps Updated: 20 May 2026
Authenticity Score: 60/100
About

This H-E-B Pharmacy in Temple is frequently criticized for poor customer service, long wait times, and communication issues. Many customers report feeling ignored or treated rudely by staff. While some have had positive experiences, the overall sentiment is quite negative, with many people choosing to transfer their prescriptions elsewhere.

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Highest rating
20
Lowest rating

We analyze 65 public reviews for H-E-B Pharmacy using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 55/100
Admin Efficiency 30/100
Pro Tip

Avoid calling during peak hours like lunch or late afternoon to improve your chances of reaching someone.

Drive-thru available
App-based refills
Pros & Cons

✓ What Works Well

  • Convenient location
  • Good prices (sometimes)

✗ Areas to Improve

  • Rude staff
  • Long wait times
  • Poor communication
Frequently Asked Questions
  • Is my prescription ready?
  • Why is the wait so long?
  • Do you accept this coupon?
User Feedback

Pharmacy service is very slow.

Staff can be very dismissive.

Hard to get someone on the phone.