Retail & Malls · Grocery Store
H-E-B plus!
10718 Potranco Rd, San Antonio, Texas, 78251
Google Maps
Updated: 20 May 2026
Authenticity Score: 79/100
About
This H-E-B plus! is a massive store with a huge variety of products, which many customers love. However, it faces criticism for inconsistent service, particularly with curbside and delivery orders. While many staff members are friendly and helpful, some customers have had negative experiences with management and quality control.
Our Review Process
20
Most Relevant
9
Newest
20
Highest rating
20
Lowest rating
We analyze 69 public reviews for H-E-B plus! using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
85/100
Crowd Management
60/100
Pro Tip
Check your curbside order before leaving the parking lot.
Curbside pickup
Pharmacy
Pros & Cons
✓ What Works Well
- Huge product variety
- Clean store
- Friendly staff (some)
✗ Areas to Improve
- Inconsistent curbside service
- Management issues
- Quality control lapses
Frequently Asked Questions
- Is the curbside service reliable?
- Why are items missing?
- Is the store clean?
User Feedback
Great selection of products.
Curbside needs improvement.
Staff is hit or miss.
Quick Info
- Category Retail & Malls
- Neighborhood San Antonio
- City San Antonio
- State Texas
- Postcode 78251
- Country United States
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