H Smiles Dental Care
13807 Landstar Blvd, #154, Orlando, Florida, 32824
Dr. Cardenas is highly praised for her professionalism, thoroughness, and gentle bedside manner. Many patients feel like family and appreciate the personalized care. However, there are significant complaints about the office staff, including scheduling errors, poor communication, and billing issues. It's a case of excellent clinical care hampered by administrative challenges.
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Confirm your appointment details directly with the office manager if you have any doubts about scheduling.
✓ What Works Well
- Excellent and thorough dentist
- Personalized and caring service
- Clean and welcoming office
✗ Areas to Improve
- Incompetent or rude office staff
- Scheduling and communication errors
- Billing and insurance issues
- Why was my appointment changed without notice?
- Is the office staff always this disorganized?
Dr. Cardenas is the best, but the front office is a nightmare.
Great clinical care, but be prepared for administrative headaches.
Feels like family, but the scheduling needs a major overhaul.
- Category Health & Medical
- City Orlando
- State Florida
- Postcode 32824
- Country United States
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