Hacienda Ford Service
Automobile · Ford Service and Collision

Hacienda Ford Service

3010 W University Dr, Edinburg, Texas, 78539

Google Maps Updated: 19 May 2026
Authenticity Score: 74/100
About

Hacienda Ford Service is a large dealership that receives mixed reviews. Many customers praise the professional and friendly service, especially in the collision center. However, there are frequent complaints about long wait times, poor communication, and issues with the quality of repairs. It is a high-volume dealership, and your experience may vary significantly depending on the service advisor and the complexity of the work.

Our Review Process
20
Most Relevant
6
Newest
20
Highest rating
17
Lowest rating

We analyze 63 public reviews for Hacienda Ford Service using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 70/100
Transparency 65/100
Pro Tip

Ask for a specific service advisor and follow up regularly for updates on your vehicle.

Collision repair
Ford service
Pros & Cons

✓ What Works Well

  • Professional collision center
  • Friendly staff
  • Clear communication

✗ Areas to Improve

  • Long wait times
  • Communication gaps
  • Inconsistent repair quality
Frequently Asked Questions
  • Do you offer loaner cars?
  • Can you diagnose engine lights?
  • Are you open on weekends?
User Feedback

Great for collision work.

Wait times can be long.

Communication can be hit or miss.