170 Prospect Ave, Suite 20, Hackensack, New Jersey, 07601
Dr. Goss is highly regarded for her thoroughness, compassion, and expertise in pulmonary and sleep medicine. Patients often feel well-cared for and confident in her treatment plans. However, the practice faces significant administrative challenges, including long wait times, difficulty reaching the office by phone, and strict, sometimes perceived as unfair, billing policies. While the clinical care is excellent, the administrative experience can be a source of frustration.
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✓ What Works Well
✗ Areas to Improve
Dr. Goss is the best; she truly cares.
The office is professional, but the phone system is frustrating.
I feel like a person, not just a patient.