Hahn Eye Center Dr Andrew Hahn & Associates Matthews
1419 Matthews-Mint Hill Rd, Matthews, North Carolina, 28105
Patients generally praise the clinical expertise and friendly demeanor of the doctors, particularly Dr. Stephanie Hahn. Many appreciate the same-day availability for urgent issues and the thoroughness of exams. However, a significant portion of feedback highlights frustration with the front desk staff, citing rude behavior and poor scheduling management. Billing transparency and long wait times for routine appointments are also recurring pain points.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have an urgent eye issue, call early; they often prioritize medical emergencies over routine exams.
✓ What Works Well
- Excellent clinical care and thorough exams
- Same-day availability for urgent medical concerns
- Friendly and personable doctors
✗ Areas to Improve
- Rude and dismissive front desk staff
- Difficult scheduling process with long wait times
- Unclear or inconsistent billing practices
- Why is it so hard to get an appointment?
- Are the billing practices transparent?
Doctors are spot on with care
Front desk needs a serious attitude check
Great medical service, but the admin side is a mess
- Category Health & Medical
- City Matthews
- State North Carolina
- Postcode 28105
- Country United States
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