Haiqiao (Tom) Jiao, MD
3925 Embassy Pkwy, Suite 200, Akron, Ohio, 44333
Dr. Jiao is highly regarded for his surgical skill, particularly with hand and thumb issues. Patients appreciate his friendly personality and thorough explanations of treatment options. However, some patients have reported frustration with billing practices and perceived dismissiveness regarding pain management.
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Clarify all billing and X-ray requirements upfront to avoid unexpected charges.
✓ What Works Well
- Skilled surgeon
- Friendly personality
- Clear options
✗ Areas to Improve
- Billing disputes
- Strict pain management policies
- Inconsistent bedside manner
- What are the options for arthritic thumb surgery?
- Is hand therapy available on-site?
He is a fantastic surgeon.
The staff is very welcoming.
Some patients felt rushed or unheard.
- Category Health & Medical
- City Akron
- State Ohio
- Postcode 44333
- Country United States
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