Personal Care · Hair Salon
Hair.Comb
31248 Pacific Hwy S, Federal Way, Washington, 98003
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Updated: 18 May 2026
Authenticity Score: 78/100
About
Hair.Comb receives mixed reviews. Many clients praise the owner, Soo, for her skill and personalized service, especially with perms and cuts. However, there are notable complaints about rushed service, communication issues, and aggressive upselling or unexpected charges.
Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
14
Lowest rating
We analyze 69 public reviews for Hair.Comb using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
75/100
Staff Behavior
70/100
Pro Tip
Confirm all pricing before the service begins to avoid surprises.
One-woman operation
Specializes in perms
Pros & Cons
✓ What Works Well
- Skilled with Asian hair
- Friendly owner
- Good results for perms
✗ Areas to Improve
- Rushed service
- Communication issues
- Unexpected charges
Frequently Asked Questions
- Is it a one-woman operation?
- Are the prices transparent?
- Do they do color?
User Feedback
Soo is a master of digital perms.
Felt rushed and the cut wasn't what I asked for.
Great service and very professional.
Quick Info
- Category Personal Care
- City Federal Way
- State Washington
- Postcode 98003
- Country United States
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