Hakuna Wellness Center
304 Jimmies Creek Dr, New Bern, North Carolina, 28562
Hakuna Wellness Center receives mixed reviews. Many patients are deeply grateful for the compassionate care provided by specific therapists and psychiatrists, noting significant improvements in their mental health. Conversely, there are frequent complaints about the front desk staff, billing issues, and poor communication. While the clinical care is often described as top-tier, the administrative experience can be a major source of stress for patients.
We analyze 68 public reviews for Hakuna Wellness Center using our data models and filter out spam to highlight only authentic feedback.
If you have trouble reaching the office, try emailing the provider directly if possible.
✓ What Works Well
- Compassionate therapists
- Effective psychiatric care
- Telehealth options
✗ Areas to Improve
- Poor front desk communication
- Billing and insurance errors
- Difficulty reaching staff
- How do I reach the front desk?
- Are you accepting new patients?
- How do I resolve a billing error?
Clinical care is great
Administrative staff is unprofessional
Hard to get prescription refills
- Category Health & Medical
- City New Bern
- State North Carolina
- Postcode 28562
- Country United States
