2155 Hilltop Dr, Suite D, Redding, California, 96002
Customers generally praise the technical skill and responsiveness of the team, often highlighting the owner's hands-on approach. Many appreciate the quick turnaround on installations and the fair pricing for high-quality units. However, a segment of users reports significant communication breakdowns and frustration with warranty claims. Some feel the company has become less responsive over time, leading to mixed feelings about long-term reliability. Overall, it is a hit-or-miss experience depending on the specific crew assigned.
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Ask for the owner's direct line if you are dealing with a complex warranty claim.
✓ What Works Well
✗ Areas to Improve
Technicians are spot on with their diagnosis.
Communication needs a serious boost.
Great bang for the buck on new installs.