Hamilton Family Urgent Care
3515 Cloverdale Rd, Florence, Alabama, 35633
This urgent care is highly inconsistent. Some patients have great, quick experiences, while others report long waits, rude staff, and misdiagnoses. It seems to be a place where the quality of care depends heavily on which provider you see. The billing and administrative processes are also a frequent source of complaints.
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If you have a complex issue, try to see a primary care physician instead of an urgent care provider.
✓ What Works Well
- Convenient online booking
- Some very kind and thorough providers
- Reasonable cash pay options
✗ Areas to Improve
- Inconsistent quality of care
- Rude or dismissive staff
- Billing and insurance issues
- Why was I charged a copay?
- Can I get a refill for my medication?
Hit or miss depending on the doctor.
Billing is a nightmare.
Great experience, in and out in an hour.
- Category Health & Medical
- City Florence
- State Alabama
- Postcode 35633
- Country United States
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