Hampton Family Dentistry
400 Midway Park Dr, Middletown, New York, 10940
Patients are split on their experiences here. Many praise the hygienists for being thorough and friendly, while others report significant frustration with administrative errors, billing issues, and frequent appointment cancellations. The clinical care is often described as excellent, but the office management seems to be a major pain point for many.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always confirm your appointment via phone the day before, as automated texts may not reflect last-minute changes.
✓ What Works Well
- Skilled and gentle hygienists
- Dr. Kim is highly regarded for bedside manner
- Efficient emergency appointments
✗ Areas to Improve
- Frequent appointment cancellations
- Poor administrative communication
- Billing and insurance processing errors
- Why was my appointment cancelled last minute?
- How do I get my records transferred?
Great clinical care but the front office is a mess.
Staff is friendly but the scheduling system is unreliable.
Billing issues are a recurring headache.
- Category Health & Medical
- City Middletown
- State New York
- Postcode 10940
- Country United States
readers daily.