Health & Medical · ENT & Allergy

Hampton Roads ENT ~ Allergy, Williamsburg Office

5408 Discovery Park Boulevard, 300, Williamsburg, Virginia, 23188

Google Maps Updated: 13 May 2026
Authenticity Score: 76/100
About

This practice has a very mixed reputation. While many patients praise the medical care provided by Dr. Jacobson and Dr. Aldinger, there are frequent complaints about the office staff, long wait times, and billing issues. Some patients feel the office is unprofessional and uncaring, while others have had excellent experiences. It seems to be a 'hit or miss' practice.

Our Review Process
20
Most Relevant
12
Newest
20
Highest
16
Lowest

We analyze 68 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 35/100
Pro Tip

Be prepared for potential administrative hurdles and keep detailed records of your billing.

Specialized ENT care
High patient volume
Pros & Cons

✓ What Works Well

  • Excellent medical care
  • Good with children
  • Efficient allergy team

✗ Areas to Improve

  • Poor customer service
  • Long wait times
  • Billing and communication issues
Frequently Asked Questions
  • Why is it so hard to get a call back?
  • Are the billing practices transparent?
User Feedback

Great doctor, terrible office staff

Felt like a number

Excellent care, but the wait is long

Location Details
Street: 5408 Discovery Park Boulevard, 300
Neighborhood: N/A
City: Williamsburg
State: Virginia
Postcode: 23188
Country: United States
Location
5408 Discovery Park Blvd #300, Williamsburg, VA 23188
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.