303 Butler Farm Rd, Suite 103, Hampton, Virginia, 23666
Patients are deeply divided regarding their experience at this practice. While some praise the medical team for their compassion and expertise, many others report significant frustration with long wait times and poor administrative communication. Several reviewers highlighted issues with office cleanliness and rude front-desk staff. Overall, the clinical care is often seen as good, but the operational side is a major pain point.
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Arrive early and be prepared for potential delays; the clinical staff is often better than the front office.
✓ What Works Well
✗ Areas to Improve
Staff needs better training
Doctors are great but the office is a mess
Billing and scheduling are a hassle