1024 S Battlefield Blvd, #4215, Chesapeake, Virginia, 23322
Hanbury Family Medicine has a very polarized reputation. Many patients praise the doctors for their compassionate, thorough, and patient-centered care, feeling like family. However, there are significant and consistent complaints about administrative issues, including difficulty reaching the office, long wait times, and poor communication. It is a practice that excels in clinical care but struggles with administrative consistency.
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If you have an urgent need, be persistent with your follow-ups, as phone communication can be challenging.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the admin is a nightmare.
Great care, but be prepared for long waits.
Communication is a major issue.