Personal Care · Massage & Facial Spa
Hand & Stone Massage and Facial Spa
12501 Dillingham Square, Woodbridge, Virginia, 22192
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Updated: 18 May 2026
Authenticity Score: 70/100
About
This spa has a mixed reputation. While many clients love the skilled massage therapists and relaxing atmosphere, there are frequent complaints about poor management, scheduling errors, and aggressive membership sales tactics.
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Highest rating
20
Lowest rating
We analyze 77 public reviews for Hand & Stone Massage and Facial Spa using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
90/100
Staff Behavior
50/100
Pro Tip
Be cautious with the membership; read the fine print carefully before signing.
Membership available
Wide range of spa services
Pros & Cons
✓ What Works Well
- Skilled therapists
- Relaxing atmosphere
- Clean facility
✗ Areas to Improve
- Poor management
- Scheduling errors
- Aggressive sales
Frequently Asked Questions
- Is the membership worth it?
- How do I cancel?
- Are they good with deep tissue?
User Feedback
Great massage
Management is a nightmare
Hit or miss with front desk
Quick Info
- Category Personal Care
- Neighborhood Woodbridge
- City Woodbridge
- State Virginia
- Postcode 22192
- Country United States
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