Hand & Stone Massage and Facial Spa
3501 NJ-42, Turnersville, New Jersey, 08012
Hand & Stone in Turnersville is a popular spot for relaxation, with many clients praising the skill of therapists like Yesenia, Debbie, and Otisa. The atmosphere is generally described as relaxing and professional. However, there are significant complaints regarding customer service, particularly with membership cancellations and scheduling issues, which can be a major source of frustration for some clients.
We analyze 76 public reviews for Hand & Stone Massage and Facial Spa using our data models and filter out spam to highlight only authentic feedback.
Be very careful when signing up for a membership; read the cancellation policy thoroughly.
✓ What Works Well
- Skilled massage therapists and estheticians
- Relaxing atmosphere
- Professional service
✗ Areas to Improve
- Difficult membership cancellation process
- Scheduling issues
- Inconsistent customer service
- Is it easy to cancel membership?
- Who is the best therapist?
- Are they professional?
Yesenia is amazing, very skilled.
Great massage, very relaxing.
Membership cancellation is a nightmare.
- Category Health & Medical
- Neighborhood Turnersville
- City Turnersville
- State New Jersey
- Postcode 08012
- Country United States
