Hand & Stone Massage and Facial Spa
750 N Krocks Rd, #205, Allentown, Pennsylvania, 18106
Clients generally enjoy the relaxing atmosphere and the quality of massages and facials. Many therapists are highly praised for their skill and professionalism. However, there are significant complaints regarding customer service, billing issues, and rigid cancellation policies. It is a good spot for a treatment, but be cautious with membership terms.
We analyze 76 public reviews for Hand & Stone Massage and Facial Spa using our data models and filter out spam to highlight only authentic feedback.
Read the membership contract carefully before signing to avoid unexpected charges.
✓ What Works Well
- Relaxing atmosphere
- Skilled therapists
- Quality treatments
✗ Areas to Improve
- Billing issues
- Rigid policies
- Poor customer service
- Is the membership worth it?
- What is the cancellation policy?
- Are the therapists certified?
Great massage
Billing is a headache
Relaxing experience
- Category Personal Care
- City Allentown
- State Pennsylvania
- Postcode 18106
- Country United States
