Hand & Stone Massage and Facial Spa
7841 W Ridgewood Dr, Parma, Ohio, 44129
This spa is generally well-regarded for its clean, relaxing environment and skilled therapists. Many clients enjoy the membership program and the quality of massages and facials. However, there are significant concerns regarding the cancellation process, subscription management, and occasional turnover of staff. It is a popular choice, but clients should be aware of the membership terms.
We analyze 75 public reviews for Hand & Stone Massage and Facial Spa using our data models and filter out spam to highlight only authentic feedback.
Read the membership cancellation policy carefully before signing up.
✓ What Works Well
- Clean and relaxing environment
- Skilled therapists
- Good membership program
✗ Areas to Improve
- Difficult cancellation process
- Subscription management issues
- Staff turnover
- How do I cancel my membership?
- Are your tools sterilized?
- Can I book with a specific therapist?
Great massage experience.
Membership terms can be tricky.
Staff is very friendly.
- Category Personal Care
- Neighborhood Parma
- City Parma
- State Ohio
- Postcode 44129
- Country United States
