Hand & Stone Massage and Facial Spa
17100 Royalton Rd, Strongsville, Ohio, 44136
Hand & Stone in Strongsville is a mixed bag. While some clients have had life-changing facials and massages, others have faced significant issues with billing, membership policies, and inconsistent service quality. It is a place where you might find a fantastic therapist, but you need to be very careful with the administrative side of things. If you go, be clear about your expectations and read all contracts carefully.
We analyze 77 public reviews for Hand & Stone Massage and Facial Spa using our data models and filter out spam to highlight only authentic feedback.
If you are interested in a membership, ask for a copy of the cancellation policy in writing before signing.
✓ What Works Well
- Some highly skilled therapists
- Clean and relaxing facility
- Good variety of services
✗ Areas to Improve
- Aggressive membership sales
- Billing and cancellation issues
- Inconsistent service quality
- How do I cancel my membership?
- Are the introductory rates real?
- Do I need a doctor's note for prenatal?
Megan is a facial wizard
Be careful with the membership contract
Great for a splurge
- Category Personal Care
- City Strongsville
- State Ohio
- Postcode 44136
- Country United States
