Hand & Stone Massage and Facial Spa
223 N Maple Rd, Ann Arbor, Michigan, 48103
Clients generally enjoy the relaxing atmosphere and the quality of massages, with therapists like Jeremiah and Susan receiving high praise. The facials are also well-regarded, though some users have had negative experiences with specific products or technicians. The front desk staff is often described as professional, but there are occasional complaints about scheduling issues and communication. It's a solid choice for a spa day, but it's worth checking reviews for specific therapists.
We analyze 77 public reviews for Hand & Stone Massage and Facial Spa using our data models and filter out spam to highlight only authentic feedback.
If you have sensitive skin, be sure to mention it during your consultation and ask about the products they plan to use.
✓ What Works Well
- Skilled massage therapists
- Relaxing and clean environment
- Professional front desk staff
✗ Areas to Improve
- Inconsistent facial experiences
- Occasional scheduling and communication issues
- Some products may cause skin irritation
- Do they offer memberships?
- Can I request a specific therapist?
- What products do they use for facials?
Jeremiah is a pro, best massage I've had.
The facial was a bit disappointing, but the massage was great.
Great place to unwind, just be clear about your skin sensitivities.
- Category Personal Care
- Neighborhood Ann Arbor
- City Ann Arbor
- State Michigan
- Postcode 48103
- Country United States
