Hand & Stone Massage and Facial Spa
23153 Woodward Ave, Ferndale, Michigan, 48220
This spa has a very mixed reputation. While many clients love their specific massage therapists and find the service relaxing, there are frequent complaints about poor management, scheduling issues, and inconsistent customer service. It seems to be a location where your experience depends heavily on which therapist you see and the day you visit.
We analyze 75 public reviews for Hand & Stone Massage and Facial Spa using our data models and filter out spam to highlight only authentic feedback.
Request a specific therapist who has positive reviews to ensure a better experience.
✓ What Works Well
- Great massage therapists
- Relaxing atmosphere
- Variety of services
✗ Areas to Improve
- Poor management
- Scheduling issues
- Inconsistent service
- Do you offer couples massages?
- What is the cancellation policy?
- Can I request a therapist?
Paris is amazing!
Great massage, but management is poor.
Hit or miss.
- Category Personal Care
- City Ferndale
- State Michigan
- Postcode 48220
- Country United States
