21 Spurs Ln, Suite 248, San Antonio, Texas, 78240
The Hand & Upper Extremity Center of San Antonio receives mixed reviews. Many patients praise the surgical expertise of doctors like Dr. Srinivasan and Dr. Green, reporting excellent outcomes. However, there is a significant and recurring theme of poor administrative service, including rude front-desk staff, long wait times, and billing frustrations. While the clinical care is often top-tier, the office operations frequently detract from the patient experience.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you choose this practice, be prepared to be persistent with administrative follow-ups and keep detailed records of all interactions.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office staff is a nightmare.
I feel like a number, not a person.
Great care, but the office operations are frustrating.