Hanover Pediatric Dentistry
648 Washington St, Hanover, Massachusetts, 02339
Hanover Pediatric Dentistry is widely recognized for its expertise in treating oral ties and providing compassionate care to children. Many parents travel long distances to see Dr. Kaplan and his team. However, there is a significant number of complaints regarding the office manager and front desk staff, with reports of rudeness and rigid policies that have led to families being dismissed from the practice.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a complex case, this is a top-tier practice, but be prepared to navigate a difficult front office.
✓ What Works Well
- Expertise in oral ties
- Compassionate and skilled dentists
- Kid-friendly office design
✗ Areas to Improve
- Rude and rigid office management
- Dismissive front desk staff
- Strict cancellation policies
- Do you treat tongue ties?
- What is your cancellation policy?
Dr. Kaplan is amazing, but the office staff is difficult.
Worth the long drive for the care.
Be very careful with their cancellation policy.
- Category Health & Medical
- City Hanover
- State Massachusetts
- Postcode 02339
- Country United States
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