Harbin Clinic Family Medicine Rome
1825 Martha Berry Blvd NE, Rome, Georgia, 30165
This clinic is highly regarded for its skilled doctors, with many patients expressing deep trust and appreciation for their care. However, the administrative side is a major source of frustration, with frequent complaints about phone responsiveness, scheduling issues, and long wait times. While the clinical care is often described as excellent, the difficulty in navigating the office's administrative processes can be a significant barrier for patients.
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If you need to reach the office, try using the patient portal or visiting in person, as phone responsiveness is a known issue.
✓ What Works Well
- Skilled and caring doctors
- Comprehensive services
- Professional medical staff
✗ Areas to Improve
- Poor phone responsiveness
- Scheduling difficulties
- Long wait times
- Why can't I get through on the phone?
- Is it hard to get an appointment?
Dr. Carroll is the best.
The phone system is a nightmare.
Great doctors, but the admin side needs work.
- Category Health & Medical
- City Rome
- State Georgia
- Postcode 30165
- Country United States
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