Harbin Clinic Pediatrics Rome
85 John Maddox Dr, Rome, Georgia, 30165
This pediatric clinic is highly regarded for its compassionate and knowledgeable providers. Parents feel their children are in good hands and appreciate the thorough care. However, there is significant frustration with the phone system and billing practices since the transition to a new management umbrella. Despite these administrative headaches, the quality of medical care keeps families coming back.
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Use the patient portal for non-urgent communication, as the phone lines are often overwhelmed.
✓ What Works Well
- Compassionate and knowledgeable providers
- Thorough medical care
- Friendly and supportive staff
✗ Areas to Improve
- Frustrating phone system
- Billing transparency issues
- Difficulty scheduling sick visits
- Why is it so hard to get a sick visit?
- Are the billing practices always this confusing?
Doctors are fantastic
Phones are a nightmare
Great care, poor admin
- Category Health & Medical
- City Rome
- State Georgia
- Postcode 30165
- Country United States
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