Harbin Clinic Pulmonary Lab Rome
1825 Martha Berry Blvd NE, Rome, Georgia, 30165
Patients generally report positive experiences with the medical staff, often highlighting the doctors' thoroughness and kindness. The lab services are frequently praised for being quick and efficient. However, the biggest pain point is the phone system; patients are deeply frustrated by the inability to reach a real person or leave a message, which makes urgent matters difficult to resolve.
We analyze 68 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you need to reach them, try visiting in person or using the patient portal, as the phone lines are rarely effective.
✓ What Works Well
- Knowledgeable and caring pulmonologists
- Efficient lab services
- Friendly nursing staff
✗ Areas to Improve
- Impossible to reach anyone by phone
- Voicemail boxes are often full
- Facility temperature issues
- How can I actually talk to a human?
- Why is the phone system so broken?
Doctors are great, phones are a disaster
Quick and efficient lab work
Staff is very kind and professional
- Category Health & Medical
- City Rome
- State Georgia
- Postcode 30165
- Country United States
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