Hardy House Your Primary Urgent Care Family Healthcare Provider PLLC
2747 Bartlett Blvd, Bartlett, Tennessee, 38134
Hardy House receives highly polarized reviews. Many patients praise Dr. Hardy for her thoroughness, genuine care, and the welcoming atmosphere of the clinic. However, there is a significant volume of complaints regarding administrative issues, including poor communication, difficulty reaching the office, and unprofessional behavior from some staff members. The experience seems to vary greatly depending on the day and the specific staff member involved.
If you have an urgent concern, try to visit in person if phone communication fails, as the in-office experience is often better than the phone experience.
✓ What Works Well
- Dr. Hardy is thorough and caring
- Welcoming and clean environment
- Good for family care
✗ Areas to Improve
- Poor administrative communication
- Difficulty reaching the office by phone
- Inconsistent staff professionalism
- Is the office easy to reach?
- Does Dr. Hardy take time with patients?
Dr. Hardy is great, but the office staff is a mess.
I felt like family during my visit.
Communication is a major issue here.
- Category Health & Medical
- City Bartlett
- State Tennessee
- Postcode 38134
- Country United States
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