HARP Home Services - Air Conditioning, Heating, Plumbing, & Electrical
863 Marshall Phelps Rd, Windsor, Connecticut, 06095
HARP Home Services is a large company that receives mixed reviews. While many customers appreciate the professionalism and skill of individual technicians, there is a recurring theme of poor scheduling, frequent cancellations, and aggressive sales tactics. Some customers feel the company prioritizes new sales over maintaining existing systems. It is a company that can get the job done, but the customer service experience can be very frustrating.
We analyze 76 public reviews for HARP Home Services - Air Conditioning, Heating, Plumbing, & Electrical using our data models and filter out spam to highlight only authentic feedback.
If you have a major issue, ask for a supervisor immediately rather than relying on the general call center.
✓ What Works Well
- Skilled and professional technicians
- One-stop shop for home services
- Responsive to emergency calls
✗ Areas to Improve
- Frequent appointment cancellations
- Aggressive sales tactics
- High pricing
- Do they offer 24/7 emergency service?
- Is their membership program worth it?
- How do they handle warranty claims?
Get everything in writing.
The technicians are great, but management is lacking.
Be wary of the membership program.
- Category Home Services
- City Windsor
- State Connecticut
- Postcode 06095
- Country United States
