Retail & Malls · Grocery Store

Harris Teeter

5365 Robinhood Village Dr, Winston-Salem, North Carolina, 27106

Google Maps Updated: 20 May 2026
Authenticity Score: 75/100
About

This Harris Teeter location has a very polarized reputation. Many shoppers appreciate the clean store, fresh produce, and helpful staff. However, there are serious allegations of poor customer service, including claims of racial profiling and rude behavior. While some find it a great place to shop, others are choosing to take their business elsewhere due to these negative experiences.

Our Review Process
20
Most Relevant
11
Newest
20
Highest rating
16
Lowest rating

We analyze 67 public reviews for Harris Teeter using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 80/100
Crowd Management 70/100
Pro Tip

Check your receipt for scanning errors, as some customers have reported items being scanned twice.

Fresh produce
Clean store
Pros & Cons

✓ What Works Well

  • Clean store
  • Fresh produce
  • Helpful staff (some)

✗ Areas to Improve

  • Serious customer service issues
  • Allegations of profiling
  • High prices
Frequently Asked Questions
  • Is the store clean?
  • Why is the service so slow?
  • Are they friendly?
User Feedback

Great produce

Customer service needs improvement

Mixed experiences