1101 N Main St, Harrisburg, Illinois, 62946
This clinic is notorious for its poor communication, specifically the inability to reach anyone by phone. While many pet owners appreciate the medical care provided by the vets, the administrative failures are a major source of frustration. Patients often feel ignored and find it difficult to schedule appointments, leading to a significant loss of trust.
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If you need an appointment, it is often faster to drive there in person than to try calling.
✓ What Works Well
✗ Areas to Improve
Great doctors, terrible office support
Communication is non-existent
Staff needs better training