Other · Donation Pickup

Hartsprings Foundation, Inc

266 Cold Spring Ave, West Springfield, Massachusetts, 01089

Google Maps Updated: 20 May 2026
Authenticity Score: 68/100
About

Hartsprings Foundation is a very frustrating organization for many donors. While some have had smooth experiences, a large number of people report missed pickups, rude drivers, and poor communication. It is a place that many people have stopped donating to because of the hassle and lack of appreciation. If you are looking for a reliable donation service, you might want to look elsewhere.

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We analyze 76 public reviews for Hartsprings Foundation, Inc using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
General Service 45/100
Facilities 50/100
Pro Tip

If you decide to use them, have a backup plan in case they don't show up as scheduled.

Donation Pickup
Charity
Pros & Cons

✓ What Works Well

  • Convenient pickup service (when it works)
  • Supports a good cause
  • Easy to schedule online

✗ Areas to Improve

  • Frequent missed pickups
  • Rude and unprofessional drivers
  • Poor customer service and communication
Frequently Asked Questions
  • Why didn't you show up for my pickup?
  • What items do you accept?
  • How can I reschedule?
User Feedback

Don't waste your time waiting for them.

The drivers can be very dismissive.

There are more reliable charities to donate to.