8250 NC-58, Elm City, North Carolina, 27822
Patients are split between loving the medical staff and hating the front desk. Many feel the doctors are top-notch and caring, especially for those without insurance. However, the administrative side is a total mess, with rude receptionists and impossible scheduling. It is a real shame because the clinical care is often described as a lifesaver.
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If you need an appointment, call exactly when they open on Friday, but be prepared for a long hold.
✓ What Works Well
✗ Areas to Improve
The doctors are angels but the front desk is a nightmare.
Great bang for the buck if you lack insurance.
Staff needs a serious attitude adjustment.