Hassman Family Medicine Center
Health & Medical · Family Medicine

Hassman Family Medicine Center

4190 City Ave, Suite 100, Philadelphia, Pennsylvania, 19131

Google Maps
Updated: 13 May 2026
Authenticity Score: 75/100
About

Patients are deeply divided regarding their experience at this center. Many praise specific staff members like Delilah for being incredibly helpful, kind, and efficient. Conversely, a large number of patients report extreme frustration with the phone system, long wait times, and poor communication regarding test results and referrals. While the clinical care is often described as good, the administrative hurdles are a major pain point.

Review Summary
20
Most Relevant
20
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 80
Performance Scores
Medical Expertise 72/100
Admin Efficiency 35/100
Pro Tip

If you need to get something done, visiting in person is often more effective than calling due to the call center bottleneck.

Multi-specialty
Teaching Facility
Pros & Cons
What Works Well
  • Exceptional individual staff members
  • Clean and welcoming facility
  • Quality clinical care
Areas to Improve
  • Impossible to reach by phone
  • Excessive wait times
  • Poor administrative follow-up
Frequently Asked Questions
  • How can I reach the office directly?
  • Why is it so hard to get a prescription refilled?
User Feedback

Delilah is a total gem.

The phone system is a nightmare.

Great doctors, but the admin side needs work.

Location Details
Street
4190 City Ave, Suite 100
City
State
Postcode
19131
Country
Coordinates
40.0049, -75.2179
Location
4190 City Ave STE 100, Philadelphia, PA 19131
Quick Info
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