Hatcher & Frey Orthodontics
3253 Taylor Rd, Suite 100, Chesapeake, Virginia, 23321
Hatcher & Frey Orthodontics is well-regarded for its professional and friendly atmosphere, with many patients reporting excellent results. The staff is often described as welcoming and efficient. However, there are some recurring complaints about administrative hurdles, such as difficulty reaching the office by phone and occasional billing transparency issues, which can be frustrating for some patients.
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Use their text messaging service for communication, as it is often more reliable than calling the office.
✓ What Works Well
- Excellent clinical results
- Friendly and welcoming staff
- Modern facility
✗ Areas to Improve
- Difficulty reaching office by phone
- Billing transparency concerns
- Occasional scheduling delays
- How do I reach the office?
- Are there hidden fees?
My smile looks perfect!
Staff is great, but phone communication is hard.
Very professional and efficient.
- Category Health & Medical
- City Chesapeake
- State Virginia
- Postcode 23321
- Country United States
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