Hatchet Hardware
Retail & Malls · Hardware Store

Hatchet Hardware

42 Saratoga Ave, Waterford, New York, 12188

Google Maps Updated: 15 May 2026
Authenticity Score: 78/100
About

Hatchet Hardware is appreciated for its local, hometown feel and convenient location. Many customers find the staff helpful and the selection adequate for small projects. However, there are recurring complaints about rude service from specific employees and inconsistent return policies. It is seen as a good spot for quick fixes but less ideal for major projects.

Our Review Process
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Highest rating
19
Lowest rating

We analyze 71 public reviews for Hatchet Hardware using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 70/100
Crowd Management 72/100
Pro Tip

Keep your receipts safe, as the store is strict about returns without them.

Small engine repair available
In-store pickup options
Pros & Cons

✓ What Works Well

  • Convenient local location
  • Friendly staff
  • Good for quick DIY needs

✗ Areas to Improve

  • Inconsistent return policies
  • Some staff can be rude
  • Pricing can be higher than big box stores
Frequently Asked Questions
  • Do you have this specific part?
  • What is your return policy?
User Feedback

Great for emergency repairs

Staff knowledge varies

Prices are a bit high

Location Details
Street: 42 Saratoga Ave
City: Waterford
State: New York
Postcode: 12188
Country: United States
Location
42 Saratoga Ave, Waterford, NY 12188
Quick Info
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