Hathaway Insurance Agency
594 1st St, Idaho Falls, Idaho, 83401
Hathaway Insurance Agency presents a stark contrast in reviews. While Forrestt Payne and his team receive glowing praise for their professionalism, knowledge, and dedication to client needs, the agency owner and his son face severe criticism regarding leadership, communication, and business practices. Clients who work with Forrestt feel well-protected and valued, while others report frustration with the agency's management and lack of support.
We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you choose this agency, specifically request to work with Forrestt Payne to ensure a high level of service and attention.
✓ What Works Well
- Forrestt Payne's exceptional service
- Competitive rates
- Thorough policy explanations
✗ Areas to Improve
- Leadership and management concerns
- Communication issues with ownership
- Inconsistent service quality
- Can you help me with a complex policy?
- How do I get a quote?
Forrestt is a top-notch agent.
Management needs to improve.
Great service if you work with the right person.
- Category Financial Services
- City Idaho Falls
- State Idaho
- Postcode 83401
- Country United States
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