Haverhill Family Office - Primary Care
62 Brown St, Suite 502, Haverhill, Massachusetts, 01830
This practice is highly polarized. Dr. Shih is praised by many for his kindness and expertise, while others report significant issues with administrative negligence, billing errors, and poor communication. It seems to be a practice where your experience depends heavily on your specific needs and interactions with the office staff.
We analyze 68 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Keep detailed records of all your appointments and billing statements; the office system is prone to errors.
✓ What Works Well
- Kind and knowledgeable doctor
- Friendly and helpful staff
- Clean and modern facility
✗ Areas to Improve
- Administrative negligence
- Billing errors
- Poor communication
- Why is it so hard to get a call back?
- Are they accepting new patients?
Dr. Shih is great, but the office staff is a headache.
Good care, but watch out for billing surprises.
Hit or miss depending on the admin issues.
- Category Health & Medical
- City Haverhill
- State Massachusetts
- Postcode 01830
- Country United States
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