Health & Medical · Primary Care

HCA Florida Capital Primary Care - Southwood

1910 Hillbrooke Trail, Apartment 2, Tallahassee, Florida, 32311

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

Patients generally love the doctors here, especially Dr. Castro and Dr. Larson, for their thoroughness and compassion. The office is clean and the staff is often described as friendly. The biggest complaint is the appointment system; many find it nearly impossible to get a same-day appointment when sick, and the phone system is a major source of frustration.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
20
Lowest

We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 82/100
Admin Efficiency 45/100
Pro Tip

If you have a non-urgent concern, use the patient portal, but for sick visits, call as early as possible or consider an urgent care alternative.

Primary Care
Telehealth options
Pros & Cons

✓ What Works Well

  • Caring and thorough physicians
  • Clean and modern office
  • Friendly nursing staff

✗ Areas to Improve

  • Difficult to get sick-visit appointments
  • Frustrating phone and scheduling system
  • Billing errors reported
Frequently Asked Questions
  • Can I get a same-day appointment?
  • Why is it so hard to reach someone by phone?
User Feedback

Dr. Castro is a gem, but the front office is a bottleneck.

Great care, but don't expect to get in when you're actually sick.

The portal is hit or miss.

Location Details
Street: 1910 Hillbrooke Trail, Apartment 2
Neighborhood: Southwood
City: Tallahassee
State: Florida
Postcode: 32311
Country: United States
Location
1910 Hillbrooke Trail Apartment 2, Tallahassee, FL 32311
Quick Info
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