HCA Florida Jacksonville Primary Care - San Jose Blvd
12276 San Jose Blvd, 401, Jacksonville, Florida, 32223
This practice receives mixed reviews. Many patients appreciate the efficiency, cleanliness, and the care provided by specific providers like Lisa Cordell and Dr. Khadour. However, there are significant complaints about administrative barriers, including rude staff, difficulty reaching the office by phone, and issues with referral management. Some patients feel the office is over-scheduled and lacks compassion.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the patient portal for communication, as phone lines can be difficult to navigate.
✓ What Works Well
- Efficient and clean facility
- Friendly and professional providers
- Convenient in-office services
✗ Areas to Improve
- Rude and dismissive staff
- Difficulty reaching the office by phone
- Referral and billing issues
- How long is the wait for an appointment?
- Do you accept my insurance?
The providers are great, but the office staff is a barrier.
I love Lisa Cordell, she's very thorough.
The wait times can be long.
- Category Health & Medical
- City Jacksonville
- State Florida
- Postcode 32223
- Country United States
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