2209 S French Ave, Sanford, Florida, 32771
Patients rave about the doctors' bedside manner and genuine care, often calling them the best they've ever had. However, the administrative side is a major pain point, with many complaints about rude staff and impossible phone lines. It is a classic case of great medical care overshadowed by a clunky front office.
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Use the patient portal for refills to avoid the phone hold times.
✓ What Works Well
✗ Areas to Improve
The doctors are top-notch, but the office staff makes it a struggle.
Don't be a jerk and you'll have an easier time.
Great care if you can survive the scheduling nightmare.