HCA Florida Orange Park Primary Care - Kingsley Ave
1825 Kingsley Ave, Suite 200, Orange Park, Florida, 32073
This practice is widely loved for its compassionate providers, especially Jennifer Tarvis and Dr. Dolven. Patients feel heard and valued, noting that the staff is friendly and the office is clean. However, there are recurring complaints about the administrative side, including rude phone staff and difficulties with billing and scheduling, which can overshadow the excellent clinical care.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble with the phone staff, try using the patient portal for non-urgent requests to bypass the front desk.
✓ What Works Well
- Compassionate and attentive providers
- Clean and modern facility
- Friendly clinical staff
✗ Areas to Improve
- Rude phone/scheduling staff
- Billing department errors
- Difficulty getting return calls
- How do I get a return call for urgent issues?
- Why was I double-billed?
Jennifer Tarvis is a fantastic provider.
The doctors are great, but the front desk is a headache.
Excellent care once you get in.
- Category Health & Medical
- City Orange Park
- State Florida
- Postcode 32073
- Country United States
readers daily.