1190 E 9 Mile Rd, Pensacola, Florida, 32514
This practice is generally well-regarded for its professional and compassionate care, with many patients praising the doctors and nurse practitioners for their listening skills and thoroughness. However, there are consistent complaints about administrative issues, including phone accessibility, billing errors, and scheduling frustrations. It's a clinic where the medical care is strong, but the administrative side can be challenging.
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Use the patient portal for non-urgent communication to avoid long phone hold times.
✓ What Works Well
✗ Areas to Improve
Great care, but the administrative side is a mess.
Compassionate providers, but the phone system is frustrating.
Solid medical advice, but be prepared for administrative delays.