Health & Medical · Primary Care

HCA Florida West Primary Care - W Street

6431 North W Street, Pensacola, Florida, 32505

Google Maps Updated: 13 May 2026
Authenticity Score: 72/100
About

This office receives mixed reviews. Many patients appreciate the friendly staff and the care provided by Dr. Kasabian and Nikkol Grinnell. However, there are significant complaints regarding administrative issues, including billing errors, difficulty with prescription refills, and perceived lack of empathy or collaboration from some providers. It seems to be a hit-or-miss experience depending on the provider and the specific administrative issue.

Our Review Process
0
Most Relevant
16
Newest
20
Highest
18
Lowest

We analyze 54 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 40/100
Pro Tip

Always double-check your prescription status with the pharmacy before leaving the office.

Mixed patient satisfaction
Administrative inconsistencies
Pros & Cons

✓ What Works Well

  • Friendly and professional staff
  • Short wait times
  • Knowledgeable providers

✗ Areas to Improve

  • Billing errors
  • Difficulty with prescription refills
  • Perceived lack of empathy from some providers
Frequently Asked Questions
  • Why is my prescription not at the pharmacy?
  • How do I get a billing error corrected?
User Feedback

I love Dr. Kasabian and his staff.

The billing department is a nightmare.

I felt dismissed and unheard during my visit.

Location Details
Street: 6431 North W Street
Neighborhood: West Pensacola
City: Pensacola
State: Florida
Postcode: 32505
Country: United States
Location
6431 North W Street, Pensacola, FL 32505
Quick Info
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