HCA Florida Westside Primary Care - Sunrise
12651 W Sunrise Blvd, Suite 202, Sunrise, Florida, 33323
HCA Florida Westside Primary Care is highly regarded for its clinical care, particularly under Dr. Zoie Goldstein, who is praised for his thoroughness and compassionate bedside manner. However, the practice faces significant criticism regarding administrative issues, including difficulty reaching the office by phone, long wait times, and poor front-desk communication. The clinical excellence often clashes with the administrative experience.
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Patients suggest using the patient portal for communication, as phone lines can be difficult to navigate.
✓ What Works Well
- Compassionate and thorough care
- Excellent clinical expertise
- Warm and welcoming doctors
✗ Areas to Improve
- Difficult to reach by phone
- Long wait times
- Poor front-desk communication
- Does the office accept my insurance?
- How do I get a prescription refill?
- Is the office open for new patients?
The doctors are great, but the office is a mess
He is a top-notch primary care physician
Great care, but poor management
- Category Health & Medical
- City Sunrise
- State Florida
- Postcode 33323
- Country United States
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