Head and Neck Associates of Orange County - Costa Mesa
1640 Newport Blvd, Suite 350, Costa Mesa, California, 92627
The doctors at this practice are generally well-regarded for their surgical skills and knowledge. However, the administrative side is a major pain point. Patients frequently report canceled appointments without notice, long wait times, and difficulty reaching the office. It's a classic case of great medical care hampered by poor office management.
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Confirm your appointment via phone 24 hours in advance to ensure it hasn't been canceled by the system.
✓ What Works Well
- Highly skilled surgeons
- Thorough and knowledgeable
- Good bedside manner
✗ Areas to Improve
- Poor communication and scheduling
- Long wait times
- Outsourced call center issues
- Why was my appointment canceled without notice?
- Is the billing transparent?
Great doctors, but the office staff is a nightmare.
I love Dr. Feinberg, but I hate the scheduling process.
Worth the wait for the surgery, but be prepared for frustration.
- Category Health & Medical
- City Costa Mesa
- State California
- Postcode 92627
- Country United States
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