Public Infrastructure · Medicaid Program

Health First Colorado (Colorado's Medicaid program)

303 E 17th Ave, Denver, Colorado, 80203

Google Maps Updated: 14 May 2026
Authenticity Score: 48/100
About

Health First Colorado is widely criticized for its extremely long wait times, poor communication, and difficult-to-navigate systems. Many users report being unable to reach a human, experiencing glitches on the website, and facing significant delays in receiving benefits. While a few individuals have had positive experiences with specific helpful agents, the general sentiment is one of extreme frustration and helplessness.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
20
Lowest

We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Ease 15/100
Staff Conduct 35/100
Pro Tip

If you are having trouble, try contacting your local county human services office for assistance with your claim.

High volume of complaints regarding wait times
System relies heavily on AI/automated tools
Pros & Cons

✓ What Works Well

  • Occasional helpful agent
  • Some online resources available

✗ Areas to Improve

  • Extremely long wait times
  • Poor communication
  • System glitches and errors
Frequently Asked Questions
  • Why haven't I received my benefits?
  • How do I reach a live person?
User Feedback

The phone system is a total joke.

I've been waiting months for benefits.

Website is constantly glitching.

Location Details
Street: 303 E 17th Ave
Neighborhood: Denver
City: Denver
State: Colorado
Postcode: 80203
Country: United States
Location
303 E 17th Ave, Denver, CO 80203
Quick Info
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