1223 Gateway Dr, Melbourne, Florida, 32901
This facility receives mixed reviews. While many patients praise individual doctors and nurses for their care, the administrative and billing departments are frequently criticized for poor communication, long wait times, and billing errors. It seems to be a place where the clinical care is often good, but the system around it is frustrating.
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If you have a billing issue, try to resolve it in person or via a patient advocate rather than relying solely on the phone system.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office staff is difficult.
Billing department is a nightmare to deal with.
Portal communication is often ignored.