Health & Healing Dentistry
2210 Kulshan Ave, Suite 101, Mount Vernon, Washington, 98273
Patients are split between long-term loyalty to Dr. Carroll and frustration with recent management changes. Many praise the holistic approach and gentle care, while others report billing disputes and poor communication. The office seems to be in a transition phase that has left some feeling neglected. Overall, the clinical care remains a highlight for those who connect with the new staff.
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Always request a written treatment plan before starting major work to avoid billing surprises.
✓ What Works Well
- Holistic approach
- Gentle hygienists
- Emergency availability
✗ Areas to Improve
- Billing transparency issues
- High staff turnover
- Unresponsive communication
- Do you accept my insurance?
- Why was I charged a no-show fee?
Holistic care is a big draw
Billing needs a serious overhaul
New management feels disconnected
- Category Health & Medical
- City Mount Vernon
- State Washington
- Postcode 98273
- Country United States
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